I also would like to express my gratitude to the suggestions I received here on this forum. Strange I know, I’m just grateful to be fully functional. I would like to add the “.mkv” file wasn’t malicious, as I passed it thru multiple malware tools (remember I still had it on a “flash drive”). I decided to “reboot” and when I logged back on, the file was gone and so was my File Explorer issue. I tried dragging the file to the Recycle Bin, it wouldn’t let me. I tried to delete the file and the OS wouldn’t let me. Once that was successful, I’d “halve” the next group and kept doing that to each group until the only file that remained was the “mkv” file. I began deleting files by “halving” the total amount of files. When I tried deleting all the “Desktop” files, the OS wouldn’t allow me, responding with a cryptic error message. When I restored all my “Desktop” files (3.25GB) and checked, problem re-appeared. Downloads/Documents), I would check if File Explorer was OK and it was. It wasn’t until I “backed-up” all my files onto USB and then performed a “clean” (fresh) install did I find no problems at all with File Explorer “hanging” on “This PC” or “Quick Access”.Īs I began restoring my files to each location (i.e. When I performed a “reset”, retaining my files, the problem persisted. Only discovered this when I performed a “clean install” of W10 versus a “reset”. Turned out to be an “.mkv” video file which was stored on my Desktop.
"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement. Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos Thumbs Up " to say “Thanks” for helping! Click on the driver and click on Update Driver Softwareĥ. Then click on Next and follow the steps in the wizard that appears. Press Windows logo + X key on the keyboard.Ĥ. Method 2: I would suggest you to try to update the keyboard drivers and check if it helps.ġ. If the issue still persists, refer to the below method. Click on Next and follow the prompts to run the troubleshooter. Click on View All on the left panel of the screen.ĥ. Type “ Troubleshooting” without the quotes and click on Troubleshooting.ģ. Tap on Windows Key and click on the search bar.Ģ. Method 1: I suggest you perform the Hardware and Devices troubleshooter.
I request you to try the steps below and check if that helps you in getting those function keys working. I searched for the solution and found that your PC was originally provided with Windows 7 operating system and there are no drivers available for Windows 10 which includes keyboard drivers unavailable. I have read your post and understand that the function keys are not working on the PC after Windows 10 update. For using the HP Forums. One Stop for all sort of solutions for your HP Products
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